My name is Han Guang and I am a Healthcare Administration Scholar allocated to SingHealth. I graduated from National University of Singapore with a Bachelor of Business Administration (Honours). I am currently working at the Operations Shared Services (Security) as a SingHealth Healthcare Management Executive.
It would be without a doubt, the initial four-month stint at the Division of Organisational Planning and Performance (OPP) at Singapore General Hospital. I was given the opportunity to work with the various departments. Not only did I get a taste of how each department function administratively, I was able to forge close relationships with my colleagues. I am now able to appreciate and make better sense of how each department works with each other.
The department that I am in is rather new. The Operations Shared Services (Security) was formed to standardise security related policies and practices across SingHealth institutions, develop new capabilities, strengthen coordination and enhance patient and staff experience. As such, a typical day at work is a mixed bag for me. Some days, I deal with operational security management issues such as card access, carpark security and on other days, I work on the policy side of things such as the harmonisation of various security initiatives across institutions. No two days are ever the same!
There are countless interesting incidents that I have come across so far but I cannot reveal them due to the sensitivity of those issues. One of the more unique experiences that I had so far was being part of the SGH Campus Traffic Operations Taskforce for the major Destination-Based Road Network (DBRN) change that took effect from 29 December 2019. The DBRN divided the campus into 3 separate, non-connecting routes. As such, the taskforce was created to assist the public and staff to find their way around easily. This was an eye opener for me because even though it may sound “simple”, there was much hard work and planning involved into ensuring that it all went on smoothly without major disruptions to road users.
The difference between working and studying is that there is a grey zone in working life. There is ambiguity, the grey zone; there is no right or wrong, no guideline or format, just endless possibilities. So just be curious, try your best whatever comes along. Stay humble and keep going! Story adapted from